State Farm® Insurance Agent Susan Dahl

"I recently had a disappointing experience with State that left me feeling more confused than when I started. When I reached out to inquire about my coverage details, I was met with a representative who expected me to know all the percentages and specifics of my policy. Instead of guiding me through the information, they seemed more interested in quizzing me on what I should already know. To make matters worse, when I asked about my potential refund, the representative could not provide a clear answer. It felt like I was pulling teeth just to get basic information. The lack of support and clarity during such a crucial conversation is unacceptable. If you're considering Statefarm, be prepared to navigate through a maze of percentages and jargon without much help. I left the conversation feeling frustrated and still uncertain about my coverage. I would not recommend this company based on my experience."

"Susan and her team are amazing. We switched from USAA and found that Susan @StateFarm had better home and auto insurance options for us at a competitive cost. We also valued having a local point of contact for easy communication about our needs."

"I recently had a break in of one of my work vans and equipment was stolen. Susan was the first one on the phone and helped get me to where i needed to be. She followed up through the process and was an overall easy experience. I have been taken care of and now can keep my business moving forward. Thank you."

"Jessica was very helpful. She made me feel very confident in our decision of moving to Richland. Very good rate she obtained for us on our apartment."

"Susan Dahl and her Team are great. I highly recommend them for your insurance needs! Top notch service!!!"

"From the moment I reached out, their staff was incredibly friendly and helpful. They took the time to understand my needs and worked diligently to find ways to lower my rates. I truly appreciated their personalized approach and commitment to customer satisfaction. It’s clear they prioritize their clients, making the process smooth and stress-free. I highly recommend Susan to anyone looking for reliable and supportive insurance coverage."

"I have never delt with a better insurance company. This team is absolutely top notch. I called them wanting to add a vehicle at 4:30pm. Jessica was very nice, patient and Stayed Late to finish adding my car which wasn't easy as this car is old and took several extra steps. Susan was also helping out. Heather is my agent who was off that day but I'm positive she would've done the same thing. She is always in contact with me! I value customer service. They are the definition of customer service. A special thank you to all of the ladies who make things easy for me."

"I love working with Susan Dahl. She comes to meetings prepared and offers lots of suggestions. Her office staff is nice and helps out when we have questions. I would recommend Susan to anyone and everyone."

"Susan and her office are always friendly, helpful and informative. We enjoy our annual visit."

"Super knowledgeable and very friendly staff !!!!"

"Susan has always been responsive and helpful in meeting our insurance needs and addressing questions."

"Susan and company have been helpful with my insurance needs."

"I just finished my annual review with Susan and not only did she save me money but she increased my coverage to protect me, my family and our assets. Such a pleasure working with a knowledgeable and talented agent."

"Susan is very helpful with explaining our policies. She recommends where we might want to cut costs and also where we may need more coverage. She is a great communicator. We appreciate her!"

"I worked with Jessica to get new insurance on my home and auto. She was on top of getting me all the information and explaining the details. Would definitely recommend to anyone looking for some insurance coverages. Also the cost was substantially less than my other insurance company."

"I have had nothing but wonderful experiences with Susan and her staff. Recently I went in for a review of my coverage. She took the time to explain it to my daughter who would be driving soon. I really appreciated the time she took to educate my daughter."

"Recently had my yearly review with Susan, she took the time to explain everything about my coverage. Everyone in her office i very friendly and helpful. If you are looking for insurance I would highly recommend State Farm and Susan Dahl."

"Jessica and her team were great to work with. Trustworthy, transparent, professional and great customer service!"

"After receiving a notice of a very large premium increase from American Family (37%) for no justifiable reason (no tickets, no accidents, no claims), I decided to shop around. State Farm was one of the lower cost options. Jessica was very professional and willing to adjust coverages to match my previous coverage so I could conduct a line by line cost comparison. I'm happy with the transition so far."

"Susan was so helpful and genuine while going over our policies! She is very knowledgeable and great at what she does!"

"Susan was very helpful! And extremely nice. Highly recommend her."

"Susan is knowledgeable and very helpful in lowering my insurance costs. I have 3 different policies with her so far, and I would not get any new policies without first talking to Susan!"

"I spoke with Susan Dahl recently to review my current coverage/policies; I have never had insurance explained to me so thoroughly. She was knowledgeable and informative; personable yet professional. She clearly cares about her business and her clients. She is indeed a rare gem and I would highly recommend her as an agent. Thank you, Susan!!"

"fast and easy, to the point"

"Jessica was awesome! She made the process super easy. I would recommend that anyone who needs insurance use their services."