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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janice Simonson

June 14, 2024

5  out of  5 rating by Janice Simonson
"Susan and her office are always friendly, helpful and informative. We enjoy our annual visit."
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josiah humphreys

June 10, 2024

5  out of  5 rating by josiah humphreys
"Super knowledgeable and very friendly staff !!!!"
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Dianne and Bernie

May 22, 2024

5  out of  5 rating by Dianne and Bernie
"Susan has always been responsive and helpful in meeting our insurance needs and addressing questions."
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Roaming Randy

April 19, 2024

5  out of  5 rating by Roaming Randy
"Susan and company have been helpful with my insurance needs."
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Robin Melcher

April 9, 2024

5  out of  5 rating by Robin Melcher
"I just finished my annual review with Susan and not only did she save me money but she increased my coverage to protect me, my family and our assets. Such a pleasure working with a knowledgeable and talented agent."
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Teri Seidl

March 12, 2024

5  out of  5 rating by Teri Seidl
"Susan is very helpful with explaining our policies. She recommends where we might want to cut costs and also where we may need more coverage. She is a great communicator. We appreciate her!"
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Neal Jopling

February 12, 2024

5  out of  5 rating by Neal Jopling
"I worked with Jessica to get new insurance on my home and auto. She was on top of getting me all the information and explaining the details. Would definitely recommend to anyone looking for some insurance coverages. Also the cost was substantially less than my other insurance company."
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Bonnie Bloom

January 31, 2024

5  out of  5 rating by Bonnie Bloom
"I have had nothing but wonderful experiences with Susan and her staff. Recently I went in for a review of my coverage. She took the time to explain it to my daughter who would be driving soon. I really appreciated the time she took to educate my daughter."
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tina block

January 27, 2024

5  out of  5 rating by tina block
"Recently had my yearly review with Susan, she took the time to explain everything about my coverage. Everyone in her office i very friendly and helpful. If you are looking for insurance I would highly recommend State Farm and Susan Dahl."
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Jesse Torres

January 23, 2024

5  out of  5 rating by Jesse Torres
"Jessica and her team were great to work with. Trustworthy, transparent, professional and great customer service!"
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December 29, 2023

5  out of  5 rating by B B
"After receiving a notice of a very large premium increase from American Family (37%) for no justifiable reason (no tickets, no accidents, no claims), I decided to shop around. State Farm was one of the lower cost options. Jessica was very professional and willing to adjust coverages to match my previous coverage so I could conduct a line by line cost comparison. I'm happy with the transition so far."
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Aleksandra Morfin

December 28, 2023

5  out of  5 rating by Aleksandra Morfin
"Susan was so helpful and genuine while going over our policies! She is very knowledgeable and great at what she does!"
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austen morfin

December 28, 2023

5  out of  5 rating by austen morfin
"Susan was very helpful! And extremely nice. Highly recommend her."
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srinivasa suri repalle

December 9, 2023

5  out of  5 rating by srinivasa suri repalle
"Susan is knowledgeable and very helpful in lowering my insurance costs. I have 3 different policies with her so far, and I would not get any new policies without first talking to Susan!"
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Victoria Champagne

November 21, 2023

5  out of  5 rating by Victoria Champagne
"I spoke with Susan Dahl recently to review my current coverage/policies; I have never had insurance explained to me so thoroughly. She was knowledgeable and informative; personable yet professional. She clearly cares about her business and her clients. She is indeed a rare gem and I would highly recommend her as an agent. Thank you, Susan!!"
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Rick B

November 20, 2023

5  out of  5 rating by Rick B
"fast and easy, to the point"
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Jennifer Philp

October 18, 2023

5  out of  5 rating by Jennifer Philp
"Jessica was awesome! She made the process super easy. I would recommend that anyone who needs insurance use their services."
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Ajax 300

October 15, 2023

4  out of  5 rating by Ajax 300
"What's not to like about a room FULL of Beautiful women..."
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Lainie Hershberger

October 13, 2023

5  out of  5 rating by Lainie Hershberger
"Susan was great to meet with and discuss our policies. Really happy with the communication from her office and the information she provided us with!"
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Tiffany Diaz

October 11, 2023

5  out of  5 rating by Tiffany Diaz
"Great customer service. Fast and easy to set-up and cheap."
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Who Dey 4.22

September 28, 2023

5  out of  5 rating by Who Dey 4.22
"Amazing service!!! Super nice people."
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Ivy Fox

July 25, 2023

5  out of  5 rating by Ivy Fox
"They are so polite. Make you feel welcomed and are very professional. I highly recommend Sue and Jessica to anyone who’s looking for good and cheap insurance."
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Richard Miller

July 21, 2023

5  out of  5 rating by Richard Miller
"Excellent service with great smiles. A most enjoyable experience. Thanku Heather"
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Casci Carpenter

July 21, 2023

5  out of  5 rating by Casci Carpenter
"IF YOU ARE SHOPPING AROUND FOR INSURANCE COME SEE SUSAN DAHL! ****Best Service in Tri-Cities, WA! I switched all of our families policies to Susan and couldn’t be happier! I was with a State Farm agent previously, but wanted to work with someone local. Susan is so personable and took a lot of time to sit down and review our policies with us and make sure the coverage was right for us. We were able to add some extra coverage that will be super helpful if anything happens. She also helped us remove policies that weren’t needed or we were over paying on. Susan is willing to explain and break down all the policies to help us understand what we had covered and didn’t have covered. Susan and her team are on it! We can send an email or call and get an answer right away. Hands down, best service in Washington for insurance."
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Mike Dickey

July 21, 2023

5  out of  5 rating by Mike Dickey
"I needed renter’s insurance asap. They had it done in about 5 minutes. They where also very friendly . Don’t see how they could have done any better."